Fact vs. Fiction in the MPS Market

With all of the anecdotal opinions about Managed Print Services running rampant, it's difficult to decipher the truth in this complex market. Photizo answers the tough questions with insight backed by data to help you determine Fact from Fiction.

Coming Soon!

Is that a fact? The top purchase criteria for choosing an MPS partner is price.

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January 13, 2008

Is that a fact? The vendor who conducts the assessment for an MPS contract can expect an advantage in winning the contract.    

Data from the ongoing Photizo MPS Tracking study indicate that the firm who does the assessment wins the contract 56% of the time. So, while there is a slight advantage, it may not be as significant as you thought.

December 16, 2008

Is that a fact? Most companies that implement MPS are not satisfied with the results.    

It's been said many times. Companies that implement a Managed Print Services contract aren't satisfied with the results. But Photizo's data from the ongoing MPS Tracking study indicates differently. In fact, of the more than 600 decision makers interviewed for the tracking study in North America and Western Europe, fully 90% are "very satisfied" with the results from their MPS implementation. Furthermore, less that 8% of all respondents have ceased using Managed Print Services agreements, a remarkable 92% retention rate.